Effective Date: 6/30/2025

Your Privacy Matters to Us

At Elden Solutions, we are committed to protecting your personal information and respecting your privacy in accordance with Ontario and Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website and submit information through our online forms.

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1. Information We Collect

When you submit a request for a quote or other inquiry through our website, we may collect the following personal information:

• Your name

• Email address

• Phone number (optional)

• Details related to your request or project

• Any additional information you choose to provide

This information is collected solely to respond to your inquiry and provide you with the requested quote or service information.

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2. How We Use Your Information

Elden Solutions uses the information you provide to:

• Respond to your requests for quotes or information

• Communicate with you about your submission

• Improve our customer support and services

We do not use your information for unsolicited marketing or share it without your explicit consent.

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3. Data Security

Your submitted information is transmitted securely and stored on encrypted email servers. We employ reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access or disclosure.

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4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties. We may disclose personal information only when required by law or with your direct consent.

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5. Cookies and Analytics

Our website may use basic cookies to enhance user experience and functionality. However, we do not use cookies for tracking personal data or behavioral advertising.

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6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your data

• Request deletion of your personal information (subject to legal limitations)

To make a request, please contact us using the information below.

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7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Elden Solutions
60 Steckle Place, Kitchener Ontario, Canada N2E2C3
Email: ProblemSolved@Eldensolutions.com
Phone: 548-490-2976

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8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.